A pet friendly taxi in Kingston lets you travel with your dog or cat without asking a friend for a lift or wrestling with buses. You tell us about your pet when you book, and the journey is arranged with a driver who is happy to take animals.
Why you need to book pet travel in advance
Not every driver can carry pets. Some have allergies, and some cars are not suitable for a large dog. That is why we ask you to mention your pet at the time of booking, every time. It lets us match your journey properly, rather than have a driver turn up and need to say no.
The exception is assistance dogs. Under the Equality Act 2010, licensed drivers must carry an assistance dog and cannot charge extra for it, unless they hold a medical exemption. You do not need to book a pet friendly journey for an assistance dog, though it still helps to mention it.
Common pet-friendly journeys from Kingston
- Vet visits: routine check-ups, vaccinations, or a worried trip when your pet is unwell.
- Grooming appointments across Kingston, Surbiton and New Malden.
- Kennels and catteries before a holiday, sometimes combined with an airport run on the same day.
- Days out to Richmond Park, Bushy Park or the riverside paths, where dogs are welcome but parking can be hard to find.
- Moving home with a pet that cannot go in the removal van.
What to tell us when you book
- The type of animal and roughly how big it is.
- Whether it will be in a carrier or on a lead.
- How many people are travelling, and any luggage or pet equipment such as a crate.
- Whether the journey is urgent, for example an emergency vet visit.
Large dogs and crates take up space. If you are travelling as a family with a big dog, a 6 seater or 7 seater taxi can give everyone more room.
Keeping your pet comfortable on the journey
A car ride can be stressful for animals that are not used to it. A few simple things help:
- Put cats and small pets in a secure carrier with a familiar blanket.
- Keep dogs on a short lead. Bring a towel or blanket if your dog is wet or muddy after a walk.
- Avoid feeding a large meal just before a long journey.
- For longer trips, ask the driver about a short stop if your dog needs a break.
Drivers may ask you to clean up after your pet, and a cleaning charge may apply if a car needs to be taken off the road for cleaning. Check our terms and conditions.
Where we pick up
We arrange pet-friendly pick-ups across Kingston upon Thames and nearby, including Kingston Vale near Richmond Park and Hampton Wick by Bushy Park.
Emergency vet visits
If your pet needs urgent care, call us on the phone rather than booking online, and tell us it is an emergency. Have your vet's address ready, and call the vet ahead so they know you are coming.
Frequently asked questions
Do I need to tell you I am bringing a pet?
Yes, always. Mention your pet when you book so a driver who can take pets is arranged. Pets cannot be added on the day without agreement.
Will an assistance dog be carried?
Yes. Under the Equality Act 2010, licensed drivers must carry assistance dogs at no extra charge unless they have a medical exemption certificate.
Should my pet be in a carrier?
Cats and small animals should travel in a secure carrier. Dogs should be on a lead and kept on the floor or in the boot area if the car allows it.
Can I take my dog to the vet?
Yes. Vet visits are one of the most common pet-friendly journeys. Tell us if it is an urgent visit when you call.
Can I bring more than one pet?
Tell us how many animals and their sizes when you book, and we will let you know what can be arranged.